Answers to frequently asked questions not listed elsewhere. Or you can try the website’s “Search Bar”. Just type in the topic and acquire a listing page of contents.


For your convenience, our most common customer questions are answered right here.  Not finding what you want?  Reach out directly through our Contact page.

What level of service do you provide?

When you require service or repair on pre-assembled clubs the facility you purchased them from will usually have to send them back to the factory.  It will be several weeks or months before you see them again. We repair and adjust virtually all golf clubs and provide prompt, dependable service.  One day service can also be pre-arranged depending upon availability.

Does Engineered Golf build clubs in house?

As well as being a custom club fitting faciltiy, Engineered Golf is also a custom building and repair shop.  We build, repair, or enhance all your clubs in your bag - from driver through to putter.  The key thing to understand about building in-house is that the clubs we build for you will exactly match your test club.  The test club is a template for the build; no specification will slip through the cracks.

Does Engineered Golf reshaft irons/woods?

Yes, we can reshaft irons, woods and putters too!  It takes a refined expertise but we can also reshaft woods with adjustable shaft adaptors without damage.

Does Engineered Golf repair and/or adjust putters?

Most putters can be adjusted and/or repaired.  We can even optimize your putter for improved performance.  Call the shop for more information.  CLICK HERE.

Can I get my clubs regripped at Engineered Golf?

Of course!  We can regrip all of your clubs.  We are also happy to assess the condition of your present grips and advise you if you need to even regrip them now.  Contact us to arrange your assessment.

I have new grips on my clubs and want to put them on my new set.  Are you able to save them?

Most grips can be saved and installed on a new set as long as the grips are relatively new and unused.  Putter grips are a little more difficult but the same principle applies.  Additional charges apply.

Can Engineered Golf adjust loft/lie on all clubs?

We do adjust loft and lie using the MR3 True Blue Loft & Lie bending machine.  Most clubs can be adjusted for loft/lie but some models cannot without damage.  Contact the shop for more information.  CLICK HERE.

Can Engineered Golf custom grind wedges?

Most certainly.  Contact the shop for details.   CLICK HERE .


How can I contact a qualified clubfitter?

The difference between a "cut & glued" golf club to our hand-crafted Engineered Golf clubs is like comparing night to day. I encourage you to seek out a certified & qualified clubfitter/clubmaker to help get the right tools into your hands. Here are three excellent resources for qualified clubfitters;

• Wishon Golf - https://wishongolf.com/find-a-clubfitter/
• Association of Golf Clubfitting Professionals (AGCP) - https://www.agcpgolf.com/locator/
• International Clubmakers Guild (ICG) - https://www.clubfittersguild.org/icg-member-map

Each site above has listings of qualified clubfitters located all over the world. Engineered Golf is proud to be associated with all of these fine organizations.


Are you a qualified clubmaker and clubfitter?

Yes we are.  Other areas on this site outline our qualifications and experience.  We have been professionally fitting, building & repairing golf equipment for more than 15 years.

Where are you located?

We are located at 7 Brent Court, North Bay, Ontario.  We can provide service during and beyond regular retail hours. To provide prompt individual service we operate on an appointment basis, so please call to arrange a time that suits your schedule.  We can be reached 24/7 at our email address – [email protected].  You can also try our phone number @ 705-358-7952 to contact us or leave a voice mail message.  For best convenience we suggest that you utilize our Contact Page.

Why should I see you before making any equipment changes?

If you are contemplating a change in your golf clubs, you should consider having a professional analysis of your swing.  This will provide you with information on the best club designs and specifications for your personal needs. With this information, you will be well equipped to make the best purchases for your needs and thus, avoid spending money on clubs that will not benefit you.  We are very highly qualified to analyze your swing and produce the very best fit clubs for your game.  For more info - CLICK HERE.

How do I know that my custom clubs will be of good quality?

If you are looking for inexpensive clubs that look cheap, play cheap, and are cheap, just go to your nearest department store. If you are satisfied with illegal knock-off copies of well-known designs you can probably find someone who will assemble them for you, but those products will not be in our shop. We specialize in providing only high quality original design components that are hand built by professionals in our local shop & testing facility  They will be built to the exact specifications best suited to your personal swing style and playing needs.

Do you have a warranty program?

Yes, we have a full two year parts and labour warranty against defects excluding abuse and normal wear.  Normal wear items are grips or clubhead wear.  We advise our clients that they can limit the wear on their clubs by regularly cleaning their grips, clubheads and shafts after each golf session.  We also want our customers to use their headcovers at all times.  Damage to the finish on your woods and putter heads can be easily and dramatically reduced.

What about your fitting, what guarantee do you provide?

We fully guarantee that the golf clubs we fit & build for you will perform as you desire.  If they don't provide the expected results, we will either rebuild or make the necessary adjustments until we're both happy with the performance.

Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.  CLICK HERE.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.  Contact us.


Why do we charge for fittings?

We have been custom fitting golfers since 2006 and strongly believe in our ability to improve your golf game. It has taken us years to attain the knowledge of fitting and the effects equipment has on different player’s games. We combine our abilities with expert use of some of the finest, sophisticated testing equipment and software for club fitting. Our vast array of club making tools are the same type and quality seen on most Tour Vans. You will see that we're very much worth it!

Is the cost of the fitting applied towards the purchase of new clubs?

The goal of a fitting is get you to play your best golf with an honest evaluation of your equipment, not to just sell you equipment. That's why we do not apply the fitting fee to a sale.

Can I do all my fittings in one day?

If you are physically able to hit a lot of golf shots over the course of many hours, then yes.  When you get tired your performance drops off.  We generally recommend doing only one full swing fitting per day, so each fitting is as accurate as possible.

Am I good enough to have a club fitting?

We believe that EVERY golfer can benefit from a club fitting and swing analysis. The higher the handicap the more important it is.

I am pretty average. Why should I get custom clubs?

The factory assembled golf clubs we see in stores and pro shops typically consists of each maker's idea of a standard set. Apart from the fact that the playing specifications for every one of these clubs will be a mystery to both the selling person and yourself, the actual makeup of most standard sets isn't a good match for most players. That is why you will have to purchase extra hybrids, wedges, etc. in order to replace the clubs you cannot hit well and to obtain the actual clubs your game needs.

How much improvement can I expect from custom clubs?

The amount of game improvement you can expect will largely depend on how poorly fit your current clubs are. By working with us on a professional fitting you will receive a pretty good understanding of the playing benefits you can expect. Interestingly, average and less skilled golfers usually benefit more from well fitted clubs than skilled players do.

When fitted properly and dependent upon starting handicap, we often see your scores improve 3 to 10 shots.

Should I complete the lesson I have planned before I get new clubs?

Lessons from a competent teaching professional benefit everyone who makes the effort to diligently practice the swing changes recommended. You must, however, realize that because of your basic athletic ability, size, and playing style it is very difficult to make a significant fundamental swing change. Often the best procedure is to go through a good professional fitting as this will enable you to better understand how much improvement can be expected from changed club specifications. With this information, you will be able to make your own informed decision.

Can custom fit clubs help me improve on my 2 handicap?

You probably have a pretty good sense of where the two or three shots you want to save are hiding so we would look extra closely at these areas while doing our fitting work. Most often the key equipment issues will be found in your wedge package or putter fitting.

How do I schedule an appointment?

You can call the shop and speak to one of our representatives at 705-358-7952 or visit our contact page. CLICK HERE.

Does Engineered Golf accept walk-in appointments?

Sorry, all of our fittings are done by appointment only. This insures the best service for you.

How long does a club fitting take?

Club fittings last about 2.5 hours; a putter fitting usually lasts about 1.5 hours. We usually find that a full bag fitting can take up to 8 hours and is completed over multiple sessions.

What should I bring with me on the day of the appointment?

If it is possible, we wish that you bring your golf bag with all of your current clubs, the day before your appointment. We would like some time to spec and analyze them. We also ask that you wear golf shoes or sneakers to your fitting appointment.  What you would wear to play a game of golf, is what you should wear for your fitting.  Remember your golf glove if you wear one!


What brands does Engineered Golf carry?

Engineered Golf carries most major shaft & grip manufacturers.  We carry very high end clubhead manufacturers such as PXG.  We also have exceptional clubheads from Wishon, Krank Golf, and KZG to name a few.  All of our clubs will always rival, but more often outperform nearly all mainstream OEM products.  For a complete list, please CLICK HERE.

What brand do you recommend?

Engineered Golf does not recommend any particular brand. Our fittings are performance based; your clubs will be the ones that you hit best during the fitting.  If the ultimate test club(s) is outside your budget, we will provide some alternatives for you to consider and give you our honest assessment of each choice.

Why are your clubs better than all of the famous brands that are advertised?

We do have some famous name brands, but the best club for you is the one that performs the best.  If we were robots, there would be no noticeable difference in results when hitting any similar clubs. A robotic hitting machine will hit each 46" long & 10 degree lofted driver from any OEM these days, about 250 yards carry distance with a 100 mph clubhead speed. That machine will always make center face contact. It's unaffected by shaft flex, length, weight or cosmetics.

Golfers are human and that is where proper custom club fitting comes in. We fit for 13 major variables, and 8 minor ones. The OEM's only fit for three or four variables. We pay the utmost attention to every club making detail and exactly match our assembled clubs with each of your final test club's specifications. That's why our clubs are better!

What are the 13 major variables?

They are: clubhead design & appearance, loft, lie angle, face angle, offset, total length, total weight, balance, swingweight or MOI, shaft flex profile, grip style & size, and set makeup.

What's involved in great custom clubfitting?

Here's the short answer. A great deal of experience and technical skills are involved. We know how golf equipment can affect the swing and how swing characteristics affect the selection of the components of the club. We know how and what data to collect. We know how to analyze that data and draw the correct conclusions. And finally, we make the experience fun during the fitting and seeing the improved results on the golf course. We encourage you to read further for an in-depth discussion. CLICK HERE.

Do club companies manufacture progressively consistent clubs?

In short, the answer is “no”. While they certainly try to make consistent product, they don’t necessarily do so. It would be nice to believe that every set comes from the factory with precise specifications, but that's just not the case. There are often inconsistencies in the flex, weight, length, lofts and lies of the clubs. Clubs are mass-produced with certain +/- manufacturing tolerances in every factory.  When the club manufacturer orders the foundry to tighten tolerance levels, they will experience a rise in their component unit prices.  If it is a substantial cost increase, the manufacturer has to decide if they wish to continue the policy and/or pass on the costs to you.

Are there standards for golf clubs?

The word "standard" really shouldn't be used when talking about club performance fitting. You're matched to your own individual specifications and they are standard for just you. Engineered Golf records the details for future reference, thereby setting your "standard” for improved individual performance.

What about standard lofts and lie angles?

Within the golf industry there isn’t a standard loft and lie angle matrix.  Manufacturers have differing angles even among models within their line of golf clubs. Their specifications are used as a reference only. However, the lofts and lies can often be adjusted progressively consistent from one club to the next. Plus, Engineered Golf can bend the angles to a consistent specification precisely fit for you.

Are there common standards for shaft flex?

No, there aren't. Even though it says S on your shaft does not mean that S flex is the same for a different model line, let alone a different manufacturer. Each manufacturer has their own system to rate flex independently from one another.

How do I find the proper flex shaft for me?

Shaft flex is defined as the overall average resistance to bending. It's often seen as a letter designation, i.e. X, R, S, L, A, AA. Engineered Golf measures the actual stiffness of the butt end, center and clubhead end of the shaft. Each section's stiffness is fitted against your swing speed, force of transition from backswing to downswing, and release point. We utilize a Flightscope launch monitor and high-speed video to capture the data needed to match each zone profile of the correct shaft.

What else should I know about shafts?

Each golfer is uniquely different, just like fingerprints. We each have an optimum shaft length, shaft weight, balance point and flex profile that maximizes our performance. Our thorough testing procedure will identify the optimum shaft will be selected for you.

So, is shaft flex the most important shaft characteristic?

No, shaft length is the most important characteristic, then shaft weight. Shaft lengths for most OEM "off-the-rack" clubs are too long for most golfers. The lure for added distance has created this problem. Clubs that are too long are far too difficult to hit consistently well. We might hit a couple great, but our average distance from the pin will be further. When we are farther from the pin, we effectively are hitting the ball shorter.  What we strive to achieve, is center-face contact.  If the club length does not match your swing, you will not achieve it.

What's so important about shaft weight?

The shaft is the club component that has the most effect on differing the assembled club's total weight. Changing the total weight and balance point will affect your performance. Don't think that you will always swing a club faster and hit it longer with a lighter shaft. Your golfing DNA will make you compensate for a club that is either too light or too heavy. You try to steer the club and lose speed. The proper weighted club lets you swing and control the club properly. You'll hit that club further and straighter.

More about shaft weight.

We have noticed that nearly 80% of golfers we have tested have seen an improvement in correcting slicing or hooking tendencies by adjusting the weight of the shaft. Come in for a club fitting and see the results for yourself.

Is distance important?

Yes, distance is very important, but hitting a shot on-line leaves you closer to your target for the next shot. Then your next shot's going to be easier. With our club fitting process, we'll select the right clubhead with the optimized shape & weight along with the proper shaft, to get your shots started on target. The proper head weight will allow for better club face control. You will see better accuracy and that's increased effective distance.

Can I get more distance with extra-long clubs?

If you are extremely strong and athletic like the long drive competitors, perhaps so.  However to succeed, those guys only need to get one ball in eight in play. For the rest of us, we always reach a point where extra length results in lower swing speed and poor on center hit performance. These two items are the most important factors in achieving distance.  For most of us, they are usually optimized by clubs that are shorter rather  than longer.

Why do I have better tee shots with my #3 wood than with my driver?

That's because your #3 wood has a length and loft that is better suited to your swing speed and swing style. Many pre-assembled drivers are too low lofted and too long for most players. Often more loft, shorter length and a personally fitted face angle will result in better distance, accuracy, and more confidence.

Can I have clubs built a little big for my kids?

That would mean building clubs that are too long and too heavy for them now.  It will result in developing poor swing movements or even cause them to lose interest in the game.  A better option is to get clubs that presently fit for length, weight and flex profile and then have them lengthened/re-adjusted when needed.

What can be done to reduce the harsh feeling of miss hits?

For most of us the sting is usually worse in our steel shafted long irons. Graphite shafts are helpful, as are vibration dampening shaft inserts and/or grips.  Off-center hits produce that stinging sensation – especially on cold days.  When custom clubs are being built we utilize design features that encourage more consistent on-center hit performance.

Need More Help?

Drop us a line and we can try to answer your questions!